Get help with utilities costs
If you're having trouble paying your utility bills or keeping essential services connected, these local and statewide resources can help. Explore assistance with electricity, gas, water, and other household utility needs.
Five Places to Start
Emergency funds, energy programs, and answers about your service. Pick what fits your bill.
Cap4Kids — Emergency Assistance
Find Columbus-area programs that may help with utility bills, housing costs, and other emergency needs.
Franklin County Job and Family Services
Explore emergency assistance programs for eligible Franklin County families who need help covering essential household expenses.
IMPACT Community Action
Find programs that help eligible households with utility costs, energy assistance, and other immediate needs.
AEP Ohio — Bill Assistance
If you're an AEP Ohio customer and are having difficulty paying your electric bill, explore payment assistance programs and other support options.
Public Utilities Commission of Ohio (PUCO)
Have questions or concerns about your utility service? PUCO can provide information about utility services, consumer rights, and available assistance.
Phone: (800) 686-PUCO (7826)
Columbus area: (614) 466-3292
